EU Right of Withdrawal
If you are a consumer residing in the European Union, you have the right to withdraw from your purchase within 14 days of receiving your order, subject to applicable legal exceptions.Important Information
Please note that the right of withdrawal and returns do not apply to perishable food products such as chocolate, bonbons, and other fresh confectionery items, or to hygiene products where the seal has been broken after delivery. These exemptions are specified in our Terms & Conditions and are in accordance with applicable consumer protection legislation.For more information, please refer to our Terms & Conditions.
To submit a withdrawal request, please complete the form below. We will send you a confirmation email once your request has been received.