**IMPORTANT INFORMATION WHEN SHOPPING WITH SVENSKA KAKAO**

After placing your order, a confirmation will be sent to the email address you provided during the order. Your order will always be processed within 1-3 business days.

**PRICE POLICY**

The prices listed always include VAT. We reserve the right to correct any printing or typographical errors. If errors in price and delivery time or other circumstances occur, Svenska Kakao reserves the right to make changes afterwards. In these cases, we will contact you and inform you. You then have the full right to either amend or cancel your order.

**CREDIT CARD PAYMENTS**

We accept VISA, Mastercard, and American Express through Shopifys payment system for credit cards.

**KLARNA PAYMENT METHODS**

Together with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options where payment is made directly to Klarna:

* Sweden: Pay within 30 days: Payment term is 30 days from the date of dispatch of the goods. You can find the terms for paying within 30 days here.

* Other markets where Klarna is available: Pay within 14 days: Payment term is 14 days from the date of dispatch of the goods. You can find the terms for paying within 14 days here.

* Account: Klarna Account is a credit account provided by Klarna, allowing the credit holder to pay for their purchases on a monthly basis with a minimum of 1/24 (minimum 50 SEK) of the total utilized credit amount or in accordance with the terms approved at checkout. For more information about Klarna Account, including the general terms and Standardized European Consumer Credit Information, please click here.

You can find more information about Klarna here and read their terms of use here. In order to offer a range of different payment options, we need to share your personal, contact, and order information with the provider of each payment service. We recommend reading our privacy policy. The use of this data is governed by applicable data protection laws and Klarna's privacy policy.

**REFUNDS**

In cases where refunds are applicable, they are primarily made by reimbursing to your credit card/bank account or to a bank account specified by you or via adjustment of Klarna's invoice. Refunds are processed within a few days after the matter that caused the refund is concluded.